News Alert: Replacing Lost or Damaged Documents for Tornado Survivors
Posted: 2/16/2017 9:33:00 AM
Louisiana Business Emergency Operations Center

Replacing Lost or Damaged Documents for Tornado Survivors

Disasters such as the recent tornados commonly result in the loss of important documents. Tornado survivors in Orleans and Livingston parishes can use the list of websites and telephone numbers to begin the replacement process:

SNAP Cards:

(Food Stamps): Phone: 888-524-3578

Website: www.dcfs.la.gov/DSNAP

 

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

 

Birth and Death Certificates:

Phone: 225-342-9500

Website: http://new.dhh.louisiana.gov/index.cfm/page/635

 

Louisiana Driver’s Licenses:

Phone: 888-214-5367

Website: http://omv.dps.state.la.us/

 

Green Cards:

Phone: 800-375-5283

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

 

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

 

Credit Cards – Contact the appropriate issuing institution:

 

    American Express: 800-327-1267

 

https://www.americanexpress.com/us/content/help/lost-stolen-card.html

 

    Discover: 800-347-2683

 

https://www.discover.com/credit-cards/help-center/

 

    MasterCard: 800-627-8372

 

https://www.mastercard.us/en-us/consumers/get-support.html

 

    Visa: 800-847-2911

 

https://usa.visa.com/support/consumer/lost-stolen-card.html

 

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

 

Fraud Alerts or a Credit Freeze:

Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

 

Other support:

 

Identity Theft Resource Center:

Phone: 888-400-5530

Website: http://www.idtheftcenter.org/

Email: info@fightidentitytheft.com.

 

Medicare Cards:

Phone: 800-772-1213

 

Website:https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708 

 

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

 

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

 

Tax Returns:

Phone: 800-829-1040

 

Website: https://www.irs.gov/uac/About-Form-4506T

 

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

 

Insurance Documents:

Phone: Check with your insurance agent.

Website: www.ldi.la.ov

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

 

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

 

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

 

National Archives Records:

Phone: 866-272-6272

Website: General: http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html

 

NOTE: The information provided was furnished by FEMA. FEMA does not endorse any specific products or services.

 

 

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