News Alert: Call 2-1-1 to Locate Loved Ones at State-Run Shelters
Posted: 8/30/2012 6:40:26 PM
Louisiana Business Emergency Operations Center


August 30, 2012

State of
Louisiana News Desk #: 225.358.5361

Send a message through 2-1-1 or DCFS

BATON ROUGE, La. -- Individuals
trying to locate loved ones who evacuated to state shelters before or after
Hurricane Isaac can call 2-1-1 to find out which shelter they are housed at or
send a message through the Department of Children and Family Services (DCFS)

2-1-1 operators can tell callers if a certain
individual is located at a state-run shelter and take a message for that person,
if desired. During registration, evacuees grant permission for DCFS and 2-1-1 to
give their location to callers.

More than 3,000 Louisianans are currently housed at
three state-run shelters - the Alexandria MegaShelter and Shreveport's Jewella
and Westpark shelters -- and medical special needs shelters.

Additionally, individuals can leave a message for
evacuees by filling out a form on the DCFS website -- You will need to provide the
evacuee's name, your name and your message. That message will be forwarded
directly to the shelter to be distributed to the evacuee. All information is
considered private and will be handled according to DCFS privacy

2-1-1 operators will only have information about
evacuees currently housed at state-run shelters. If evacuees are still en route
to a state-run shelter, they must complete the registration process before they
are included in the database.

If evacuees are at a Red Cross, parish-run or
faith-based shelter, they will not be included in the database. The Red Cross
has a link where loved ones can search for individuals in their shelters. That
site is


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