Sept. 6, 2021
FEMA News Desk: (225) 389-2408
BATON ROUGE, La. – Louisiana survivors who purchased or rented a generator and/or chainsaw as a result of Hurricane Ida may be eligible for FEMA reimbursement. FEMA cannot reimburse equipment paid for by another source, such as homeowners, flood, or other types of insurance. Duplicate payments or reimbursements for assistance provided by insurance or any other source are prohibited by law.
Survivors interested in generator and/or chainsaw reimbursement from FEMA must first apply for assistance. They may do so by going online to DisasterAssistance.gov, downloading the FEMA mobile app, or calling the FEMA Helpline at 800-621-3362 (TTY: 800-462-7585). Multilingual operators are available. Lines are open 6 a.m. to 10 p.m. CDT,
seven days a week. Those who use 711 or Video Relay Service may call 800-621-3362.
Applicants who purchase or rent a generator and/or chainsaw between Aug. 26, 2021, and Sept. 25, 2021, may be eligible to receive financial assistance for reimbursement if:
▪ The applicant meets the general eligibility requirements for FEMA’s Individuals and Households Program.
▪ The home is the applicant’s primary residence and is located in a parish designated for the Individuals and
The parishes are: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberia,
Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St.
Helena, St. James, St. John the Baptist, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington,
West Baton Rouge and West Feliciana parishes.
▪ The generator was purchased or rented due to a disruption in electrical utility service caused by Hurricane Ida.
▪ Proof-of-purchase or rental receipts for the items are submitted by the applicant.
▪ FEMA may reimburse applicants up to $800 for generators and up to $250 for chainsaws.
Survivors Affected by Hurricane Ida Can Apply
▪Survivors should never use a generator inside a home, garage, basement, crawlspace or any partially enclosed
area. Keep these devices outdoors, away from doors, windows, and vents that could allow carbon monoxide to
For the latest information, visit fema.gov/disaster/4611. Follow the FEMA Region 6 Twitter account at
twitter.com/FEMARegion6 or on Facebook at facebook.com/FEMARegion6/.
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